For UK sole traders & small crews
JobFlow picks up when you can't. It works out what the caller needs, books it into your diary, texts them a confirmation, and sends you a two-line summary. You carry on working.
In build. We're setting up the first 50 trades by hand.
Call log · Tue 12 · Plumber, one van
Sound familiar
Nobody misses calls on purpose. You miss them because you're under a sink, up a ladder, or halfway through a customer's kitchen floor.
"They rang, I couldn't get to it, and by the time I called back they'd booked someone else."
"I answered out of breath, on a noisy site, and couldn't take the details down properly."
"I get in at six and spend till eight on texts, quotes and chasing money."
Your numbers, not ours
We're not going to quote you an industry average. Put your own figures in and see what last year looked like.
Work walking away, per week
£560
That's about 2 jobs a week you never knew about.
Over a year: £29,120
How a call actually goes
No "press 1 for". It talks, it listens, it asks the things you'd ask. Here's an example call from start to finish.
JobFlow
"Good afternoon, Hartley Plumbing & Heating. How can I help?"
Answers on the second ring, with your business name. Your number stays yours — calls divert when you don't pick up.
Caller
"Hiya — my boiler's making a right racket and there's no hot water."
Understands trade language and regional accents. It isn't fazed by "combi", "airlock" or "it's gone bang".
JobFlow
"Sorry to hear that. Is there any water leaking, or just the noise and no hot water?"
Triage. Leak, gas smell, no heat with a young child or elderly resident — those get treated as urgent.
Caller
"No leak. Heating's fine, it's just hot water."
Not an emergency, so it books rather than interrupting you.
JobFlow
"I can get Dave out tomorrow morning between eight and ten, or Thursday afternoon. Which suits?"
Reads your live diary and only offers slots that fit your working hours and where you already are that day.
Caller
"Tomorrow morning's grand."
Takes the address, postcode, mobile number and access details.
JobFlow
"Booked. I'll text you a confirmation now, and again when Dave's on his way."
Customer gets a text straight away, plus a reminder the night before.
→ You get one message: "Tue 14:06 — Karen Whitfield, DN4 6RT. Combi, noise + no hot water, no leak. Booked Wed 08:00–10:00." That's the whole thing. Nothing to type up.
What you get
Answering
Seven in the morning, ten at night, Sunday — it answers the same way every time.
Booking
It offers real slots from your calendar and writes the job in. No back-and-forth texting.
Triage
Leak, gas, no heat in winter — it puts the call through to you and texts you the details in case you miss it.
Reminders
Customers get a confirmation, a reminder the night before, and a heads-up when you set off.
Invoicing
Mark the job done and the invoice goes out with a payment link, then chases politely if it isn't paid.
Reviews
A single text after the job, with a direct link to your Google listing.
The options
| Voicemail | Part-time receptionist | JobFlow | |
|---|---|---|---|
| Cost | Free | Roughly £12k–£24k a year | From £49 a month |
| Hours covered | All the time | Their shift | All the time |
| Actually talks to the caller | No | Yes | Yes |
| Books into your diary | No | Yes | Yes |
| Knows your trade's language | No | Once trained | Out of the box |
| Sends reminders | No | If they remember | Automatically |
| Chases invoices | No | Extra work for them | Automatically |
| Time to get going | A minute | Weeks to hire | About ten minutes |
Founding prices · locked for 12 months
These are the prices we're planning to launch at. Early access members keep them for a year, whatever happens after.
£49 /month
One van, steady work
£99 /month
One to five people on the tools
£199 /month
Several vans or sites
Where we're up to
We haven't launched. There are no five-star badges on this page because we haven't earned any, and you've seen enough trade sites with made-up ones.
What we're doing now is talking to plumbers, sparkies, gas engineers and builders about how their phone actually works day to day, and building the thing around that. If you're up for a fifteen-minute call, you'll shape it — and you'll get it first, at the founding price.
When there are real trades using this, their names, their trade, their town and their words go here. Not before.
Fair questions
Some will, some won't. It doesn't pretend — if a caller asks whether they're speaking to a person, it says it's the digital receptionist and offers to put them through to you or take a message. We think a straight answer costs you far less than a voicemail beep does.
It listens for the things that matter — leaks, gas, no heat, no power, someone vulnerable in the house — and rings you straight away rather than booking it in. If you can't take it, you get a text with the address and the problem so you can decide. You're always the one who chooses whether to go out.
No. You keep your existing number and set it to divert when you don't answer, or when you're busy. We give you the divert codes for your network. If you'd rather have a separate local number, you can have one of those instead.
It handles UK accents across England, Scotland, Wales and Northern Ireland. Where it struggles is very noisy lines and people speaking over each other — in those cases it takes a name and number and flags the call to you rather than guessing.
About ten minutes with us on the phone. We connect your calendar, set your working hours and your prices, then ring your number together to hear how it sounds before anything goes live.
No. Calendar sync works with Google and Outlook, which covers most job-management tools. Tell us what you use when you sign up — the first few integrations we build will be the ones early members are actually on.
Call recordings and customer records are held on UK servers, encrypted, and never sold or shared. You can export or delete everything at any time. We'll send you a data processing agreement before you go live, which is the bit that matters if you ever get asked.
We're onboarding the first group by hand, a few at a time, so we can sit with each person and get it right. Put your number in and we'll ring you to talk through your setup and tell you honestly where you are in the queue.
Early access
Leave your details and we'll ring you back within one working day. No sales script — we want to hear how your phone goes on a normal week.
We'll ring you within one working day. If you'd rather pick a time yourself, drop us a line and we'll work around your jobs.